Renee Kiersey

Customer Service


“I speak with existing customers and assist them with changes or questions on their policies,” explains Renee. “Coming from a service agency background, where the main focus was on service, not sales, I pride myself on providing excellent customer care with speed and efficiency.”

 

Prior to joining Global Marine Insurance, Renee worked at a local insurance agency, dealing primarily with auto and home policies. The Traverse City native, who currently resides in Interlochen, MI, grew up around boats and spent every summer on the water in some way. These days Renee, her partner Shane, and their dog Harmony spend their free time kayaking with her sister and nephews and enjoying lakes, rivers, and bays with family and friends.

 

“After spending nine years focused mainly on auto and home insurance, I wanted to explore other options for my career and marine insurance stood out to me as a really good fit.”

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What her clients have to say…

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“My experience with Global Marine Insurance was excellent. Renee Kiersey handled my transaction and she was courteous, prompt, helpful, informed, bright, and a pleasure to deal with in every aspect of my transaction. This company takes the bull by the horns and gets things done as expeditiously as possible with as little red tape as possible. I would recommend the Global Marine experience to anyone.”

– Bill Stuart, M.D.

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“Outstanding customer service by Renee. Renee went above and beyond.”

– Brad Howell

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“We want to give a big thank you and major kudos to Renee Kiersey. She has provided such efficient service for us whenever we have had to get an additional rider for our marine insurance to travel further afield. And most recently when we were at a yacht club in Nanaimo, BC that now requires 1 million in liability coverage Renee returned my phone call within an hour late on Friday afternoon and assured us that she would immediately fax a temporary binder to the yacht club. That was above and beyond the call of duty! Thank you, Renee, for your amazing service! We are so appreciative. ”   

– Cathlyn and Douglas MacQuarrie

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“I am very impressed with everyone in your company I have had the pleasure of working with. When issues happen, they are very quickly and easily taken care of. As an agent, this makes my job so much easier! I wish to acknowledge Renee Kiersey for all of her help today.”

– Natalie Algaard, President – Paramount Insurance Agency

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“Dear Renee. Thank you so much for being so kind and efficient today when speaking with my wife and me regarding canceling our insurance on our Tiara, 3000 Open. My wife remarked how wonderful it was to speak to an ‘actual person’ who was so knowledgeable and accommodating. Greatly appreciated. As you know, we have purchased a new boat, and it is also insured with Global Marine Insurance, so we are looking forward to continuing our great relationship! Sincerely, Jack & Henley

– Sincerely, Jack & Henley