Customer Service

Global Marine values every customer that selects us for their boat insurance needs. We are continually striving to ensure that all of our customers have access to the best service in the marine insurance industry. Please feel free to contact us via one of the following methods:

• Email: service@globalmarineinsurance.com
• Phone: (800) 748-0224
• Fax: (231) 947-4407
• IM: Live chat instant messaging available here on our website

Our skilled customer service representatives average at least 10 years experience in marine insurance. We’re available from 8:00 AM to 7:00 PM EST Monday through Friday and from 8:00 AM to 12:00 PM on Saturday, and can help you with any marine insurance issues that arise, including:

• Changes in address
• Lien holder modification
• Mooring location
• Operators of your boat
• Billing address changes
• Questions about navigational territory
• Payment inquiries
• Lay-up period questions

If your issue is not listed, don’t worry. We take great pride in our consistently superior level of customer service, and are confident that we’ll be able to help guide you through any questions or concerns that you may have. If you have service-related issues or changes to make regarding your boat insurance from Global Marine, don’t hesitate to contact us today.

Payment Options

Our boat and yacht insurance carriers accept payment through a variety of different methods, listed below:

For all policies directly billed by Global Marine Insurance Agency you can call one of our customer service representatives for payment options at 800-748-0224. We’re available from 8:00 AM to 7:00 PM Monday through Friday and from 8:00 AM to 12:00 PM on Saturday.